Delivery Information


All orders received weekdays before 12.00pm will be dispatched same day. Orders placed after 12.00pm will be dispatched on the next working day.

All UK orders will be sent tracked with a flat rate of £2.99 inc. VAT
First Class Service can take 1 - 3 days to deliver. The Carat Shop Ltd cannot be held responsible for any fault in courier services.

International orders will be send with a flat rate of £9.99 + VAT and will be sent with tracking. Orders can take 3-10 working days dependant on the courier and country.

If for any reason dispatch is delayed, we will notify you as soon as possible to confirm a delivery date by email.
Orders will not be dispatched until full payment has been authorised.

Our commodity information has been updated due to new laws.

If you are a business operating in, or shipping to Europe or ROW, please download the below Pricing via dropbox to receive the most up to date commodity information for our product collections: